Support Center

Help Center » Articles » Salary & Rewards » Purchase Refund

Purchase Refund

Missions requiring a purchase may have two different payment and/or reimbursement statuses depending on the company visited.

When viewing the mission information in your account, you will see three fields at the top of the mission details box:

  • Salary
  • Required Purchase
  • Reimbursement

The amount shown in the “Salary” field indicates the payment you will receive, regardless of whether a purchase is required.

If a purchase is required, you will see “Purchase Required” with the reimbursement amount indicated if one is offered.

There are four possible scenarios:

  1. Mission without Purchase
    Salary offered, no reimbursement.
  2. Mission with Purchase
    • No salary, reimbursement up to a maximum amount indicated. For example, in dining, a reimbursement up to $40 is often offered. If you spend $30, your reimbursement will be limited to your purchase, or $30. If you spend $50, the maximum reimbursement of $40 applies.
    • Salary Offered with Reimbursement on a Purchase. You receive the stated salary and a reimbursement on your purchase. For example, a $20 salary and a 30% reimbursement up to a maximum of $50. Your salary is paid regardless of whether you make a purchase. The reimbursement applies to your purchase if one is made. For the example given, a $20 purchase provides a $6 reimbursement, totaling $26 with salary and reimbursement. For a $200 purchase, you receive the maximum indicated reimbursement of $50, bringing your total payment to $70.
    • Salary Offered, No Reimbursement Offered. Only the stated salary will be paid.