Help Center
Everything you need for your mystery shopper journey.
Pick a topic to get started.
Find practical answers about your Lanla mystery shopper account, the application, missions and rewards in this help center. Start with the category that matches your question or use the search box to look for a specific action, such as resetting your password, updating your profile or cashing rewards. Each article explains a particular topic so you can follow the instructions relevant to your situation. For a mission question, review the mission details in your account as well as the related guide: the instructions for the opportunity you selected provide the context for that visit. For an account question, use the guides covering preferences, notifications and verification. If you need further assistance, consult the customer service section for contact information and business hours. Describe the page, mission or step you need help with, and never include your password in a support request.