Wrong Mission Selected 

In case you have selected the wrong mission (for example, the wrong bus route), it is possible to change it. 

If you have not completed the questionnaire: 

• Log in to your mystery shopper account; 
• Go to the “My Missions” tab; 
• Click on the selected mission (the wrong mission); 
• Click on “Cancel Mission”; 
• Return to the “Missions” tab; 
• Find the mission you want to complete; 
• If it is still available, click on “Accept Mission”; 
• Complete the mission. 

If you have already completed the questionnaire: 

• Contact us by email at info@lanla.com 
• Provide us with: 
  • Your user email address 
  • The mission completed by mistake 
  • The mission you initially wanted to complete 

Our team will do its best to make the change to your mystery shopper account if the desired mission is still available.