Understand The Status of My Verification
Here is what each status means, both for you and for any children you have added:
| Status | What it means |
|---|---|
| Not Submitted | You have not yet submitted your identity documents. |
| Under Review | Your documents have been submitted and are being reviewed by our team. No action is required on your part. |
| Approved | Your identity has been successfully verified. You are eligible to participate in missions that require identity verification. |
| Rejected | We were unable to accept your documents. You must submit them again. The reason for the rejection is provided in the app. |
| Resubmission Required | We need you to complete the identity verification process again. Please resubmit your documents. The reason is provided in the app. |
| Documents Expired | Your documents were removed before the review process was completed. You must submit them again. |
Good to know: A child whose identity has been approved can only participate in missions if your own identity has also been approved.

