Cancel my Registration 

You can cancel your registration at any time.   

 Here’s how:  

•  Log in to your mystery shopper account;  

•  Click on the profile icon at the top right of the screen;  

•  Click on ‘’Settings’’;   

•  At the bottom right of the page, click on the “Delete account” button; 

•  Click on “Confirm’’; 

•  Click ”Delete” again to confirm.  

 If you have not completed any missions, your data will be completely deleted. In the event that missions have been completed on your account, the data entered in the questionnaires will remain accessible to us, but your personal data will be entirely deleted.  

Before deleting your account

Account deletion is different from changing a notification preference or signing out of the application. If you only want to adjust the messages you receive, review the notification settings guide before choosing to delete your profile. The deletion process described above contains confirmation steps so you can check that this is the action you intend to take. Read each prompt before confirming. The information retained after deletion depends on whether you completed missions: this article distinguishes questionnaire data from personal data. Review that explanation before proceeding if you have submitted questionnaires. If you cannot find the deletion option or do not understand the confirmation screen, contact customer service for help with the instructions. Do not create a second account to resolve a question about your existing profile; explain which step of the current account process needs clarification.